Help center • Brantford & surrounding area

Frequently Asked
Questions

Quick answers about gutter cleaning, repairs, and Alu-Rex gutter protection. If you don’t see your question, call us at 519.732.0081 or request an estimate.

Common questions

Tap a question to expand. Most homeowners benefit from regular maintenance and a properly installed protection system—especially with the wind, trees, and winter conditions we get in Ontario.

How often do gutters need cleaning?

For most homes, gutters should be cleaned at least twice a year—once in the spring and again in the fall. If your property is surrounded by trees or you get frequent storms, cleaning every 3–4 months can be a smart move.

Why do gutters need cleaning?

Clogged gutters can overflow and cause roof, fascia, siding, foundation, and landscaping damage. They can also attract pests and create standing water that leads to mold/mildew issues. Regular cleaning prevents expensive repairs.

Do you provide free estimates?

Yes. We use satellite mapping software for initial estimates, then confirm the price in person before any work begins. No high-pressure sales—just clear options and honest recommendations.

Do I need to be home during the work?

Not usually. As long as we can access the property, you don’t need to be onsite. We’ll document the work with before-and-after photos.

What’s included in a gutter cleaning?

Our thorough service typically includes:

  • Complete debris and clog removal from gutters and downspouts
  • Clearing accessible roof debris to reduce future clogging
  • Hauling away all waste from your property
  • Re-securing loose gutter spikes/hangers when accessible
  • Visual inspection to flag potential issues
  • Photos of completed work
Can you clear clogged downspouts too?

Yes—downspouts are a common source of overflow issues. We clear blockages we can access safely and confirm proper flow once the system is cleaned.

Do you offer gutter protection?

Yes. We’re a certified installer for Canadian-made Alu-Rex systems, including Gutter Clean System® and Gutter Clean Pro®. We’ll recommend the right option based on your roofline, tree coverage, and debris type.

What warranties do your protection systems have?

Alu-Rex warranties vary by system. Gutter Clean System® includes a 25-year performance warranty (prorated) and a 25-year manufacturing warranty. Gutter Clean Pro® includes lifetime performance and manufacturing warranties. We can walk you through the details during your estimate.

Do you do gutter repairs?

Yes. We repair leaks, sagging sections, slope/pitch issues, missing parts, and can replace damaged sections to match your existing system where possible.

What if I’m not satisfied with the work?

Our goal is complete customer satisfaction. If something doesn’t look right, contact us and we’ll review the job details and make it right—communication is part of the service.

Do you work on commercial or condo properties?

Yes. We service residential properties, commercial buildings, and work with condo management companies for ongoing gutter maintenance, repairs, and protection installations.

How do I book service or ask another question?

Call 519.732.0081 or request an estimate below. We’ll confirm details and schedule a time that works for you.

Still have questions? We’ll give you straight answers and a clear plan—no pressure.